BUSINESS CONTINUITY PLAN

GENERAL INFORMATION
Business name Suitable Lifestyle Solutions Ltd
Business address 86-90 Paul Street, London, Middlesex, EC2A 4NE, England
Date 01 March 2021
Prepared by Omar Anwar 

SCOPE AND OBJECTIVES

The purpose of this Business Continuity Plan is to have an executable plan for Suitable Lifestyle Solutions Ltd in case of an emergency. 

This Business Continuity Plan will be triggered in the event of: 

  • An epidemic, pandemic or disease
  • A fire

BUSINESS FUNCTION PRIORITIES IN EVENT OF AN EPIDEMIC, PANDEMIC OR DISEASE 

An epidemic, pandemic or disease would impact business functions in the following ways: 

Service delivery

Impact on function:

  • Disruptions would negatively impact our customers and their ability to buy our goods and receive our services.

Recovery procedure: All warehouse, office and factory personnel are to follow Government guidelines as a priority. To ensure works continue office staff will work from home remotely, Storage and warehouse facilities are multi-based therefore business can continue in the event of 1 failing. All company staff will operate under strict Health & Safety company policies in the event of a pandemic, a full risk assessment and procedure is available and staff will be briefed on the new operating model as and when this has been stood up.

Resource requirements: SLSGROUPS will increase resources and have supply chain on standby to increase resources that are trained in operating in a similar environment and understand our business. We expect during any of the disruption resources would be increased by 20% to support delivery through contingent labor. Other resources include increased cleaning regime, resilience manager and communications. I.T team required to activate Network settings on new laptops if required to access cloud based files.

BUSINESS FUNCTION PRIORITIES IN EVENT OF A FIRE 

A fire would impact business functions in the following ways: 

Service delivery

Impact on function: Company fire risk assessments have been completed in line with Government guideline. In the event of a fire and loss of office resources all data can be accessed vi our our secure Network as everything is cloud based. Loss of consumable items which include customer goods will be recovered through insurances and produced through supply chain.

  • Recovery procedure: Commence I.T recovery through Network and give access to staff to company Network through new laptops, no data will be lost.
  • Resource requirements: I.T Recovery Team and Supply Chain (WeArelIT).

RECOVERY PLAN

1) Response personnel

The recovery team is responsible for maintaining business continuity and acting upon this Business Continuity Plan to ensure minimal business disruption.

Team leader

Marjan  Nadem

  • Email address: marjan.nadem@slsgroups.com
  • Role: Commercial Manager
  • Responsibilities: Incident Response and Resilience – Enable I.T recovery and transfer any production to supply chain

Team members

The following are the current team members on the recovery team:

2) Relocation strategy

A. Teams to be relocated 

  • Business Management – Working remotely
  • Warehouse – At an alternate worksite
  • Logistics – At an alternate worksite

B. Resources/equipment to be relocated 

  • Storage, Products

C. Details of alternate business site

  • Home working
  • 38, Hight Street, Middlesex, W5 5DB, England

3) Communications

A. Internal communications

The staff member in charge of internal communications on the current state of recovery is:

Name Email address Role
Marjan Nadem marjan.nadem@slsgroups.com Commercial Manager

B. External communications

The staff member in charge of customer communications on the current state of recovery is:

Name Email address Role
Omar Anwar omar.a@slsgroups.com Managing Director

C. Suppliers 

Omar Anwar is responsible for contacting suppliers to keep them up to date on the business’ current status. Omar Anwar is the Managing Director at Suitable Lifestyle Solutions Ltd. To reach Omar Anwar, you can email them at omar.a@slsgroups.com. 

Supplier list should be obtained from internal secure cloud, for privacy reasons this cannot be displayed here.

REVIEW AND TESTING 

This Business Continuity Plan will be reviewed every Yearly. This Business Continuity Plan will be tested every 6 Months.